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Your are now here: Home FAQ Problems with logging into your account

Problems with logging into your account

Question/problem

I would like to order something in your web store, but I am having difficulties with signing in. The steps I took:

  1. I registered with my username and password.
  2. The first login gave the notification "account blocked" (password was correct).
  3. Now I get the notification "incorrect password/account" when I try to log in again. 

Could you please find out what went wrong?

Answer

You are probably one step ahead. After registering with us, you should have received a confirmation mail. You need to activate your account by using the link sent to you in the mail. Only then has your account been activated and is it possible to log in.

Sometimes the confirmation mail ends up in your SPAM folder. Check this folder first! BRICKshop always sends you, of course, mails with order information. It could happen that only the confirmation mail ends up in your SPAM folder. In case you are still not able to find this mail, we kindly ask you to get in touch with us through mail and ask for account activation by hand.

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Latest products

LEGO Axle and Pin Connector Angled #1 (100 pcs)
LEGO Axle and Pin Connector Angled #1 (100 pcs)


LEGO 630 Brick Separator ORANGE
LEGO 630 Brick Separator ORANGE

€ 2,49

Offer valid until 28 April 2025
LEGO Tile Round 1x1 MEDIUM AZURE (100 pcs)
LEGO Tile Round 1x1 MEDIUM AZURE (100 pcs)


LEGO Cap Star Wars with Patches BLACK
LEGO Cap Star Wars with Patches BLACK

€ 24,99

LEGO 76940 T-Rex Dinosaur Fossil Exhibition
LEGO 76940 T-Rex Dinosaur Fossil Exhibition



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Very easy to use website and order the items you want. Great communication and delivered on time well packaged.
From: Richard Mills
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Exactly as ordered in improbably quick delivery time.Change nothing with what you’re doing!
From: Keith Diamond
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Absolutely perfect service! Very fast and detailled information about the delivery status
From: MARCO MAGRI
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What can I say, you beat my expectations : price, customer service, fast delivery. Certainly would buy again from the brickshop
From: Arturo Barrera Fernandez
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Delighted. Delivered to UK week before the scheduled date. met product description perfectly.
From: Alex Jenkins
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